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Automation rule - which property will return the name of the person that updated Summary field

Maia Reshef
Contributor
January 15, 2023

I know how to return the creator or assignee names, but what if someone changed the description or the value of the SP field? which property will return the name of that person?

1 answer

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3 votes
Answer accepted
Ste Wright
Community Champion
January 15, 2023

Hi @Maia Reshef 

It depends on the rule.

If the edit to the Issue triggers the rule, you could use the smart value {{initiator}} - which locates the user who caused the rule to trigger

If it's just last user to update the Issue but it's not part of the trigger (eg. a Scheduled Trigger) - I'm not sure there's a direct smart value for this.

But you could...

  • Create a custom User Picker field - Last Updated By
  • Use an Automation Rule to populate it each time an Issue is updated
  • Reference this field in other Automation Rules - i.e {{issue.Last Updated By}} 

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Note: These smart values provide the User's ID - to make it their name it would be {{initiator.displayName}}, etc. For more information on user smart values, see this help page.

Ste

Maia Reshef
Contributor
January 15, 2023

Hi Stephen,

Many thanks! it works  :-)

Like Ste Wright likes this

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