Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation rules when epic

Chen August 26, 2024

Hi all, 

I am working with the automation rule of Jira cloud.

The goal is to link a specific task ticket(we have created it) when an epic ticket is created.

 

Here is my thought,

Trigger: when an epic is created 

Action1: clone the specific task ticket (maybe use so-called smartvalue?)

Action2: link the ticket from action1 to the epic ticket

End of this automation

 

In action1, I am trying to set the smart value to identify which ticket is our target.

However, it looks like it doesn't work.

Is it possible to use the automation feature in Jira to achieve our goal?

 

Kindly ask for your help...

2 answers

0 votes
Nikola Perisic
Community Champion
August 26, 2024

Welcome @Chen 

You may want to try this automation rule setup:

Screenshot 2024-08-26 at 11.52.16.png

For smart values you can click on the brackets icon and go to the issues option where you can choose the option that suits you the most.

0 votes
John Funk
Community Champion
August 26, 2024

Hi Chen - Welcome to the Atlassian Community!

Can you share the rule that you have created so far (screenshot)? 

And can you provide more details about how you are identifying the ticket in Action 1? 

Chen August 26, 2024

Hi John, thanks for your  reply.

 

Currently I am still trying and reading the official guideline, but here is my idea.

(my OS is not English ver, sorry for that...)

 

"trigger" when an issue is created

"logic"  JQL, project = IOS and issuetype = Epic

"action1" copy the issue to the project which is same as trigger

                -> here I am not sure how to identify the specific ticket we have created...

"action2" link to the issue which was created recently

image.png

John Funk
Community Champion
August 26, 2024

You need to tell us more about the issue in Action 1. What is this issue? Does it already exist? How are you identifying it? Is there some type of relationship from it to what you are creating?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events