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Automation - stop other rules

Colin Gray
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September 3, 2020

I'd like to set an automation rule to do something but then stop other rules from triggering. Is there anyway to do this?

The scenario I've got is two rules: 

  1. Copies an issue to a new project, links to the old one, and adds the description as a comment
  2. Copies comments to all linked issues

When #1 fires I'd like to prevent #2 from triggering. #2 is only intended to work when users are adding comments, not from the rule. 

Any thoughts?

Thanks in advance!

 

2 answers

0 votes
Colin Gray
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October 7, 2020

Thanks for replies Bill and John,

In the end I realized that actually I couldn't get 1. to work so I resorted to adding a new field to hold the description, rather than adding as a comment

0 votes
John Funk
Community Champion
September 3, 2020

Hi Colin,

Can you share screenshots of the two rules? I am thinking you can probably do it with adding some Conditions to the second rule. 

Do you have the second rule box unchecked under Rule details to Allow rule trigger?

Bill Sheboy
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September 3, 2020

Yes, and... the key is the triggers. 

If I understand the question, when #1 rule triggers, you want to prevent #2 rule from triggering, correct?

The events used to trigger the rules are what you want consider.  Is there something in common which could trigger both?  If so, how can you make that unique enough to prevent the firing.

 

Best regards,

Bill

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