Automation to add an issue generated by a form to a specific project

[Frances Suazo]

I have a form that users submit but when I go into the issue, it is not associated to a project. How can I automate so that all issues generated by this form is added to a specific project?

[Derek Fields _RightStar_]

@Frances Suazo It isn't possible to have an issue that is not associated with a project. Can you provide a screenshot of what you are seeing?

[Frances Suazo]

On the top left it says "add project."

[Duc Thang TRAN]

@Frances Suazo 

Technically, the location of this button "Add project" is for when you need to add a parent for this issue. (+1 level)
Based on your screenshot, this ticket belongs to the TRAIN project.

[Olha Yevdokymova_SaaSJet]

Hi @Frances Suazo 

When using Smart Forms for Jira, you can ensure that all issues generated by a form are automatically assigned to a specific project during creation. Here’s how you can do it:

✅ How to Ensure Issues Are Created in the Right Project

1️⃣ Go to the Smart Form Settings

• Open the form you’re using.
• Navigate to "Create New Issue" settings.

2️⃣ Assign a Default Project

• In the Project field, select the Jira project where all new issues should be created.
• Choose the correct Issue Type (e.g., Task, Bug, Request).

3️⃣ Automate Issue Routing with Jira Automation (Optional)
If you need more dynamic control, you can set up a Jira Automation rule:

• Trigger: Issue Created (when a form submission generates an issue).
• Condition: If the issue is missing a project or has a default form label.
• Action: Move the issue to the correct project.

---

🚀 Final Outcome

✔ Every form submission automatically creates an issue in the correct project.
✔ No manual project assignment needed.
✔ If additional routing logic is required, Jira Automation can handle it.

Would you like a step-by-step guide on setting this up? Happy to help! 😊

[John Funk]

Hi Frances - All forms are attached to a project. You create the form inside the project therefore it is attached.