Automation to copy date from Target end date to Due date.

[Swati Verma]

Hello, I need some help to copy data from Target end date to Due date.

This should also update the previously created tickets on jira.

Kindly help

[Trudy Claspill]

Hello @Swati Verma 

Do you have permission to create Automation Rules?

Have you tried to construct the automation rule? Can you show us what you have so far and let us know where you need assistance?

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

If you want to update issues that already exist and update new issues as they are created you will need two rules with different triggers.

How many existing issues will need to be updated?

Do you always want to copy the Target data to the Due date field, or only when Due date is empty?

What if the Target end date gets changed after the Due date is filled in?

[Hauke Bruno Wollentin]

I guess the main problem is the format of both fields, IIRC "Due date" is an implementation of Javas LocalDateTime or so but the Advanced Roadmap fields like "End date" are strings with a format that isn't compatible with other Date fields per default.

[Trudy Claspill]

@Hauke Bruno Wollentin 

If the fields are of type Date Picker or Date/time Picker, per the Custom Fields screen, it will be possible to copy/convert the data with functions in an Automation rule.