Automation to update linked issue based on status

[Clara Novalis]

Hello, 

I am looking to create automation that is based on when a issue that is linked to an epic has a change in status to blocked/waiting or when it is overdue (due date) it triggers a status update to the epic to Blocked/Waiting. 

A couple things I have tried so far are when an issue is linked and dont define the link type and the status equals Blocked/Waiting. Then search JQL for overdue tickets that are -30d and epic link is equal to the one I want to track. Then transition issue to blocked/waiting. 

So far that is not working and I think it is due to the epic task relationship. Tried moving an issue that was linked into blocked and nothing occurred. 

[Mark Segall]

Hi @Clara Novalis - Can you please share a screenshot of your rule?  

[Clara Novalis]

[Mark Segall]

Thanks for sharing.  I'm not 100% sure I understand what you're trying to accomplish, but I think there's two possibilities:

APPROACH #1

When an issue is transitioned to Blocked/Waiting, you want to transition the linked Epic(s) to the same:

• TRIGGER: Issue Transitioned To Blocked/Waiting
• CONDITION: Issue Type != Epic
• BRANCH: JQL

  • project = YOURPROJECT AND issueLink = {{issue}} AND dueDate >=-30d AND issueType = Epic AND status IN ("Awaiting Triage",Backlog,"Blocked/Review","In Progress","In Review","In Review/Waiting","Next Up",Waiting)

  • ACTION: Transition Issue (Copy From Trigger Issue)

APPROACH #2

When an issue is transitioned to Blocked/Waiting, you want to transition the linked Epic(s) and all children

• TRIGGER: Issue Transitioned to Blocked/Waiting
• CONDITION: Issue Type != Epic
• ACTION: Lookup Issues

  • project = YOURPROJECT AND issueLink = {{issue}} AND dueDate >=-30d AND issueType = Epic AND status IN ("Awaiting Triage",Backlog,"Blocked/Review","In Progress","In Review","In Review/Waiting","Next Up",Waiting)

• ACTION: Create Variable
  • varEpic
  • {{lookupIssues}}
• BRANCH (JQL)

  • "Epic Link" IN ({{varEpic}})

  • ACTION: Transition Issue (Copy from Trigger Issue)
• BRANCH (Advanced): {{varEpic}}
  • ACTION: Transition Issue (Copy from Trigger Issue)