Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Backlog view - not showing the proper numbers for Not Started/In Progress/Completed

Chuck Oleary
Contributor
March 11, 2024

Hello,

Anyone else seeing this?  
When in Backlog view the numbers for Not Started/In Progress/Completed are not correct.  It is Not Started ticket count as In Progress.

Screenshot 2024-03-11 123238.jpg

1 answer

1 vote
Laurie Sciutti
Community Champion
March 11, 2024

hello @Chuck Oleary ~ those tallies indicate Story Points in Not Started, In Progress or Done and correlates to the position in the sprint board.  If your "Ready for Work" column is your left-most column on your board than those issues would appear in the Not Started count.   In the example below, my issue has technically not started (it's in Ready for Work which is a To Do status category) but it is one step after my initial To Do status (when the issue is created).  I have that mapped to my second column in my board so it is counting it as Story Points in progress.  Hope that makes sense.

 

Capture.PNG

Capture.PNG

Chuck Oleary
Contributor
March 11, 2024

I get that is show the points however it seems like a flaw to me.

Unless there is a way I can designate the column category to be Not Started/In Progress/Complete?

Why not map to the workflow status categories that are set for ? 

Otherwise it's a useless item on the screen and I'll just tell the PO/PM to ignore it going forward.

Like # people like this
Nayef Abu-Ebaid
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 31, 2024

I agree with @Chuck Oleary I am facing the same issue, and this looks like a flaw to me too.

Like # people like this
Vivek Khandelwal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 18, 2024

Same issue for me as well

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events