Best template for scheduled IT maintenance tasks

[Linda Korpås]

I am looking at creating a project in Jira for scheduling and keeping track of IT maintenance tasks. To schedule and assign tasks that are planned and needs to be handled at a certain interval and that we need a record of that it has been done , when and by whom. 

I am thinking that the workflow can be pretty simple, just Todo - In progress - Done, or something like that,  but also with the possibility to schedule tasks and automatically send out the actions to an assignee at a predefined time (x number of days before due date). 

Does anyone know a good project template for this kind of project? or would you just start from a blank project?

Thanks!

[Josh Costella · Accepted solution]

Hi @Linda Korpås 

I would just start with a Kanban project under Software development. It has the workflow you are looking for. And then I would take a look at the automation library: https://www.atlassian.com/software/jira/automation-template-library/auto-assign

https://www.atlassian.com/software/jira/automation-template-library#/rule/9918938

I've seen the type of automation you are looking for implemented many times.

[Linda Korpås]

Thank you! I will start with the Kanban project and take a look at these automations.

BR

Linda

[Sebastian Krzewiński · Accepted solution]

Hi @Linda Korpås 

I don't know any template. IMO you can start with default one and modify if it will be needed.

Regards,

Seba