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Bi-directional linked issue

Kamil Askerov January 30, 2024

Hi. How I can make automaticaly Bi-directional linked issue? I whant to do it using automation when creating new tasks copy(clone). I can make this way only simple linked issues. But I whant to make Bi-directional linked issue.  

2 answers

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Kamil Askerov February 2, 2024

111.png112.pngThere are 2 automations I use

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Mirek
Community Champion
January 31, 2024

Hi @Kamil Askerov 

Not quite sure if I fully understand what you want to achieve. 

Basically when you add a link to an issue it creates both inbound and outbound link automatically. That also include situation when you clone an issue. 

This is how the documentation explains it:

When you link Jira issues together, you create a bi-directional connection between them:

  • a source issue that the link originates from has an Outward link to the destination issue (e.g. the issue that the link joins to)

  • a destination issue has an Inward link back to the source issue

More info

https://confluence.atlassian.com/adminjiraserver/configuring-issue-linking-938847862.html 

Kamil Askerov February 2, 2024

thank you for you answer. What I do and what I whant to do. I create 2 automations. 1. When I create issue in 1 Project then automaticaly make clone in other project. Then I make 2nd automation. When I wrote some comment in 1 issue its automaticaly copied to 2nd issue. But I can make some when I make comment in 2nd issue I cant make the comment for 1 issue. How I can make this with automation. When comment for 2nd issue automaticly comment for 1 issue. Therefore I thinked that I need 2 directional liinked issue for make this. Can you help me with this? I also atach 2 files

Mirek
Community Champion
February 2, 2024

Hi @Kamil Askerov 

When I wrote some comment in 1 issue its automaticaly copied to 2nd issue. But I can make some when I make comment in 2nd issue I cant make the comment for 1 issue.

Don't you think that this would create a infinitive loop? :) 

I think you are looking for something more like a data sync between tickets not a trigger that would be triggered by adding a comment between same tickets.. 

Kamil Askerov February 2, 2024

Why loop? If I make it just 1 time when comment added? how I can make this? What I can read? Can you help me?

Kamil Askerov February 2, 2024

Proj 1 issue 1 Proj2 issue2 (clon issue 1) . Issue2 created automaticaly when created issue 1. Then comment 1 in issue 1 -> copy of comment 1 ( comment 2) in issue 2. ( its all wirking) comment in issue2 - > auto comment issue 1 - > its dosnt work. 

 

Kamil Askerov February 5, 2024

Its working now. Share with customer must be checked and its working. Thank you for your responce. 

Like Mirek likes this

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