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Big Picture not working.

Big Picture not working.

All projects on Big Picture are not loading. Am getting a validation error. It was working fine on Friday. Any ideas?

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Indeed, we currently struggle with the mentioned issue in our products, which was caused by the fact that Atlassian has changed their API without notifying anyone. We are already working on a solution.

Should you require more specific information, please create a ticket to our support team via our Support Portal:

- Support Portal

Best regards,

Adam

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Thanks Adam, I have opened a ticket. Any idea on timeframes for when this will be resolved?

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You are very welcome Billy. As per the feedback I received from our Release Team - the fix has already been deployed into production so the issue should no longer persist. It might not be an instant fix since we need to migrate the cloud instances of our customers to a new BigPicture version, which takes time, but surely it will be fixed in the upcoming hours/days.

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All fixed my side. Thanks again Adam.

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That's good to hear Billy. Sorry once again for the inconvenience caused. Have a good one! Cheers

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