When i upgrade to v. 8.1.5, BigPicture loading crashed

[Ngọc Trâm Nguyễn]

 When I upgrade to v. 8.1.5, BigPicture loading crashed.

Please help.

Thank you

[Brant Schroeder · Accepted solution]

@Ngọc Trâm Nguyễn Welcome to the Atlassian community 

Are you getting an error, can you share a screen shot?  Can you share what you are seeing in the logs?

[Ngọc Trâm Nguyễn]

Hi @Brant Schroeder ,

Thank you for your attention. I provide screen shot

[Brant Schroeder]

@Ngọc Trâm Nguyễn are you seeing anything in the jira logs?  Also have you submitted a ticket to big picture support?

[Anna-BigPicture]

Hi @Ngọc Trâm Nguyễn

Please reach our Technical Support via our Service Desk, sharing with us Jira Support logs. The BigPicture Team will provide you with a solution in a timely manner.

[Nguyen Ngoc Tram _FHM_INS_]

thank you. I created a ticket via our Service Desk. 

https://jira.softwareplant.com/plugins/servlet/desk/portal/1/SUPPORT-369620