BigPicture new/old view

[Antoine van de Cruyssen]

Can we please get the old view back in Bigpicture? Option disappeared and the new view is gigantic... I have a 2k monitor and with the new view there fits even less than with the old view on an HD monitor. Even in compact view. Moreover the width adjustment tool is a disaster...

Not a happy customer at the moment.

[Anna-BigPicture]

Hi @Antoine van de Cruyssen

We are very sorry for the inconvenience caused. We already have the feature request ticket in our backlog: ONE-28532. Please follow the ticket to be up to date with the functionality progress. Please note that it is best to open the link in the incognito tab of your browser.

Moreover, I would like to inform you that the possibility of installing the app's previous version is available only on Jira Server.

Anna
SoftwarePlant Support

[Antoine van de Cruyssen]

Would be very nice if we get it back... Current view is very unclear, color scheme, font size, and spacing is not suitable

[Anna-BigPicture]

Hi @Antoine van de Cruyssen , 

As I mentioned in my previous message, the previous version restore is possible only with the Jira Server instance. For clients who are based on the Jira Cloud version, updates are done automatically, and there is no possibility of getting back to the previous version. Please confirm do your instance in on the Jira Cloud? 

Anna
SoftwarePlant Support

[Antoine van de Cruyssen]

Yes we do

Regards,

Antoine

[Alexis Robert]

Hi @Antoine van de Cruyssen , 

I don't think it's possible anymore to switch back to the old view, however you can always reach out to the vendor to tell them about your feedback : https://softwareplant.com/jira/servicedesk/customer/portal/1

Let me know if this helps, 

--Alexis