BitBucket info does not shows on Jira issue page

[Andrey Smirnov]

I noticed last week that the branches of the butbucket repository are not showing up on the jira issue page in the right column.

I can create a new branch from the jira issue page (with issue id in the branch name).

I can see bitbucket information (branches, commits, pull requests) on the jira issue page for branches that were created earlier.

But now the created branches are not displayed.

What could have happened? Any ideas?

Thanks.

[Tinker Fadoua]

@Andrey Smirnov  Are you still experiencing this problem?

[Andrey Smirnov]

@Tinker Fadoua Yes, the problem is still relevant 

[Tinker Fadoua]

@Andrey Smirnov Please try the steps suggested here then let me know how it goes 

Best

Fadoua

[Andrey Smirnov]

@Tinker Fadoua thank you for hor your help.

I re-linked Jira with Bitbucket (link is outdated/incorrect) and everythink is OK now.

Sorry, I didn't have admin access and I can't check it before.

Regards.

[Tinker Fadoua]

No worries, glad everything is working just fine now.

[Rohit Jagdale]

Hi Team,

Getting this issue when integrating on-premise Bitbucket with Cloud JIRA. Done anyone have solution on this?