Block Issue Creation if Condition Met

[Cyan Lee]

I am using Jira Software.

I want to prevent an issue transiting from 'create' to 'to do' if the following condition is met (in JQL). Can I achieve this without any marketplace plugins? If so, how please?

project = BPO

AND

created >= 2022-11-02

AND (

"Select one ticket type[Select List (cascading)]" in cascadeOption(10522, none) OR

"Select one ticket type[Select List (cascading)]" in cascadeOption(10532, none)

OR

"Select one ticket type[Select List (cascading)]" in cascadeOption(10623, none)

OR

"Select one ticket type[Select List (cascading)]" in cascadeOption(10325, none)

OR

"Select one ticket type[Select List (cascading)]" in cascadeOption(10176, none)

)

[Ravi Sagar _Sparxsys_ · Accepted solution]

Hi @Cyan Lee 

Out of the box following conditions are available.

Looking at your question I don't think you can achieve that without an app. You can use "User is in a Custom Field" and "Value Field" conditions to achieve some of your logic if not all.

Ravi

[Cyan Lee]

Thanks Ravi for your kind advice.

[Kelly Arrey]

Another approach might be to use Jira Automation to set a flag in the labels field, and then check that flag in the workflow transition.