Board is deleted after a change to the filter - can the board be restored?

[hhegde]

Board XYZ was built on filter 123. Filter 123 was modified to change the value of one custom field conditions. (the custom field option had a space  which was removed). The board has disappeared since then. Editing the filter hasn't restored the board. Any way to restore this board XYZ?

[Alex Koxaras -Relational- · Accepted solution]

Hi @hhegde 

Boards do not get deleted when you change a filter's JQL. Deleted boards can't be restored as well.  Now

• if this board isn't deleted,
• you are not a jira admin and
• you can't see the board,

perhaps its sharing permission has been changed and you are not in any group/role which this board is shared with. In this case just ask the creator of this board to include you. Next case would be:

• If you are a jira admin
• You weren't the creator/owner of the board

Then the owner just deleted the board. Best case is to create a new board from scratch. FInally,

• If you aren't a jira admin
• This was your board (you were the owner)

The contact youur jira admin. Most likely he changed the ownership of the board and he/she or the new owner deleted the board.

[hhegde]

Thanks Alex for your timely answer. So the board wasn't accessible because one of the board owners had changed the filter to a private filter. It took a while to figure that as the board had shared ownership and this info wasn't easily available. 

[Alex Koxaras -Relational-]

Good to know and glad it's solved!