Bug - Opening actions menu using period types the period into the search field as well

[JanK]

Steps to reproduce:

1. Open an Issue

2. Press period (.) key

Expected: The actions menu is opened, with focus in the search field, which is empty, and I can see all available actions.

Actual: The actions menu is opened, with focus in the search field, however the field is not empty and only a single action is visible. A period is present in the input field instead:

This is very confusing, it appears as if "Add Draw.io Diagram" was the only action available, thus rendering the shortcut completely useless. I only figured out after about a week and completely by accident, that by also pressing the backspace key, thus deleting the period, reveals all actions that are available.

Browser: Firefox 89

[Daniel Ebers · Accepted solution]

Hi @JanK

I remember a few users that reported it for Firefox and there is indeed a report on a Sub-Task on jira.atlassian.com: https://jira.atlassian.com/browse/JRACLOUD-71827
Direct comment from Svante you can find here.

I am unsure if this will be seen in a list of comments. Probably it would be better to raise a new bug on jira.atlassian.com for this. I was not able to identify a separate one on this.

I'd suggest to check with with support team https://support.atlassian.com/ - probably the comment in JRACLOUD-71827 suffices.

Regards,
Daniel

[JanK]

Hi Daniel,

thanks for the info.

Seems that the issue has been fixed now (Jun 22).

Regards,

Jan

[Jack Brickey]

confused...

if you press "." after opening an issue you are presented with options you can take on that issue. i don't understand the purpose if entering "." in the search box in your diagram.

[Jack Brickey]

if you remove the "." you will see other options. the draw.io is shown since it has a "."

[JanK]

I press "." in the issue view and the dialog is opened with "." already typed in it, without me typing it.

Perhaps a GIF will make it more clear:

[Jack Brickey]

I cannot reproduce that. Try a different browser.

[Del Jensen]

I agree with Jack.  Works for me.  I'm using Chrome.  
I did try Firefox and could replicate it.  Pressing "." in an issue on Firefox and the popup window now contains a "." that I must delete before the other options show up.

[JanK]

Yes, this does happen in Firefox. Switching to a different browser is hardly a solution. This is simply a bug that needs to be reported and fixed.