Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Bug in new create issue experience

yorams March 31, 2022

For some issue types there is no longer a newline functionality in the Create Issue screen Description field.

Please fix ASAP

1 answer

1 accepted

0 votes
Answer accepted
Fabio Racobaldo _Catworkx_
Community Champion
March 31, 2022

Hi @yorams ,

please could you post a screenshot about your issue?

yorams March 31, 2022

Screen Shot 2022-03-31 at 11.27.31.png

yorams March 31, 2022

This is the Create screen

yorams March 31, 2022

This is of course with <Enter> key typed between the lines.

Same happens to me with Story issue type, yet not with Epic.

Fabio Racobaldo _Catworkx_
Community Champion
March 31, 2022

Please check the renderer associated to Description field in your field configuration scheme associated to that Project/Issue Type

Like yorams likes this
yorams March 31, 2022

It was configured with Default Text Renderer, while the Epic user type where this did not happen was mapped to a configuration with Wiki Style Renderer.

Changing the renderer to Wiki Style did the trick, however this still seems like a bug...

Fabio Racobaldo _Catworkx_
Community Champion
March 31, 2022

is it your issue fixed now?

yorams March 31, 2022

Yes, thanks, however this is more of a workaround than a fix. The Default Text Renderer does not work properly.

Fabio Racobaldo _Catworkx_
Community Champion
March 31, 2022

In my opinion is not a workaround because you should setup your project in a right way. Btw, the most important thing is that you fixed your issue. Please mark my answer as accepted so that this thread can be considered closed.

Like yorams likes this
yorams March 31, 2022

First of all thank you for your responsiveness, which helped to deal with this so shortly.

However, what do you mean not a bug, and setting my project in the right way.

Are you saying the Default Text Renderer does not support newline on purpose?

Or that it should not be configured for any field appearing in a Create screen?

Default Text Renderer, is the default text renderer, and it should not be an option at all if it is not a proper configuration. A paragraph editor for long text that does not support new-line sounds like a bug to me, especially if there is a distinction between long and sort text fields.

yorams March 31, 2022

Thanks for the answer. I think a bug should be opened and resolved.

Fabio Racobaldo _Catworkx_
Community Champion
March 31, 2022

Hi @yorams , if you want, you can raise a bug here https://support.atlassian.com/contact/#/

Fabio

Suggest an answer

Log in or Sign up to answer