Bug project-config screens empty

[pascal de laroche]

After doing some modification to screens all screens disapeared 

Modify the project-config screens

No more screens in the project config screens page 

[pascal de laroche · Accepted solution]

When accessing Screens page in Jira administration, it is shown blank.

This is happening because one of the deleted screens is still associated to a published workflow. Steps to Reproduce

1. Associate existing screen to a draft workflow (any transition).
2. Remove the screen (Jira will allow you to remove the screen only if related workflow is draft)
3. Publish workflow

Expected Results

Jira shouldn't allow to remove screen that is associated to a draftworkflow

Actual Results

Screen is removed even if it is still associated to a workflow 

Workaround  

1. Open affected workflow, 'Screen' section of related transition will show "null".
2. Change "null" to any other existing screen

Or Just delete the transition 

Which in my case solve the problem 

[Jocelyn Weber]

I just had this issue and this resolved my issue. Which was a huge waste of time. 

[Nic Brough -Adaptavist-]

What do you mean by "disappeared"?  Are there screens under admin -> issues -> screens?  Where are you not seeing screens that you expect to see them?

[pascal de laroche]

Hello thanks 

admin -> issues -> screens

Nothing displayed anymore though i have screen being used by jira cloud

[Nic Brough -Adaptavist-]

Could you give us a screenshot of this "nothing displayed"? 

[pascal de laroche]

Sure here it is 

[Nic Brough -Adaptavist-]

I can't work out any way to do that without deleting all the screens (and projects)

One last thing to try - can you check it with another browser?  If the screens still don't show, then this needs to go to https://support.atlassian.com/contact

[pascal de laroche]

same thing on another browser

thanks