Bulk Move issues is not working in JIRA server

[Divya Narula]

Bulk move issues between projects go in an infinite loop.

The same issue is happening when the users are trying to clone the issues between the same projects. 

We have already re-indexed are JIRA server & bypassed load balancer. However the issue still persists. Could anyone please help with the solution. 

Thanks in advance !! 

[Fabian Lim · Accepted solution]

Hi @Divya Narula:

I would open a ticket with Atlassian support instead and provide them support zip files so that they can investigate further.

Regards. 

[Divya Narula]

Thanks @Fabian Lim , I have an existing ticket with Atlassian support and awaiting the outcome.