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Bulk edit transition disabled

Nirmalya Mohapatra May 31, 2018

Hi,

I'm trying to move few tickets from " To do" status to "Open" Status by using Bulk edit option. but "Transition" is disabled, it says you don't have permission to do bulk edit.

But I have enabled global permission and also in permission scheme. still this option is disabled.

 

Can somebody support me on this quickly?

 

Regards,

Nirmal

3 answers

0 votes
Rambabu Patina _Appfire_
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May 31, 2018

Can you please check whether you have the the Bulk Change global permissions.

To check go to admin -> global permissions.

Nirmalya Mohapatra May 31, 2018

Hi Rambabu,

Already its enabled earlier.

Rambabu Patina _Appfire_
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May 31, 2018

If you have both the bulkchange and project specific permissions then problem might be with the JQL. Can you filter the JQL for single issue type (like Project = XXX and issuetype=xxxx and status = 'To Do') and please give a try.

0 votes
Vishnukumar Vasudevan
Community Champion
May 31, 2018

You should also have Bulk Change permission as per the Global Permission Settings. If you are not an Admin please check with a JIRA admin and make sure that you have Bulk Change permission as well.

Nirmalya Mohapatra May 31, 2018

Dear Vishnu,

 

I'm a JIRA admin. also I have enabled all permissions. Still its disabled. I think there must need to be changes in workflow. Not sure what is that?

Yogesh Mude
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May 31, 2018

HI @Nirmalya Mohapatra

See if the outgoing transition is available from "To Do" status to "Open" status if it is available then only you can be able to move the issues.

Vishnukumar Vasudevan
Community Champion
May 31, 2018

Yes, thats the next step.

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Yogesh Mude
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May 31, 2018

Hi @Nirmalya Mohapatra

If it says you don't have permission to do bulk edit then please check if you have the Bulk Edit permission.

To move issues from one status to another you should have the Transition issue Permission.

Nirmalya Mohapatra May 31, 2018

I have enabled as well Edit issue permission Yogesh.

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