Hi community
I imported a number of work items using the Bulk import CSV option. While the mapping of data looked to be working correctly, when I examined the imported data in Jira, the date fields (Duedate and Custom Field Start date) were imported incorrectly.
I set the date format correctly to match my csv file (dd/mm/yyyy) and double checked the data mapping for each input date.
I thought I must have missed something so I then tried to update the date fields using the External System Import, but experienced the same issue.
As an example, if this was what I was Importing or Updating:
Custom field (Start date): 01/04/2025
Due date: 30/06/2025
after import I would see:
Custom field (Start date): 01/01/2025
Due date: 30/01/2025
Below is a screen shot of the values that I should have seen uploaded i.e. standard quarter dates that I double checked.
But what I got was Jan dates for all dates. It appears to have ignored the Month part of the date and defaulted to Jan - which appears to be the pattern for Due Date.
Any pointers or suggestions appreciated :)
Hi @Michelle Prosser-Roberts Welcome to the Community!
Could you please check the imported issue history and see if the date was updated after issue creation via automation or workflow post functions?
Thanks for responding Manoj,
Nothing in the work history that would suggest this. And at this stage, and as it is a new project I haven't created any automations or workflow transitions yet either.
Its perplexing and weird. Not sure I like weird :)
And when I check the log of the import / update the only reference is:
2025-04-10 07:14:36,257 INFO - 20 issues successfully updated
It doesn't identify the fields updated .
So apart from a pattern that is showing that the month is not translating I have nothing to go on.
Having just written that, it gave me an idea which I will try out and report back.
I will change the format of my dates to dd/MMM/yyyy which is the format that dates are displayed in Jira and see if that "fixes" my problem. It would still be perplexing but wouldn't be weird :)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
OK - well that fixed it.
So when I imported dates in a format dd/mm/yyyy it lost the month and defaulted everything to January. As can be seen in the table above in my first post.
When I changed the date format in the CSV and the corresponding import date format to be dd/MMM/yyyy it uploaded successfully.
While I have solved the issue for me, I would still think that this was a bug as it allows you to choose the simple date format of choice. https://docs.oracle.com/javase/1.5.0/docs/api/java/text/SimpleDateFormat.html
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.