Release Burn-Down chart story points shows remaining story points

[Lander Albrecht]

The release burndown chart keeps going on because 2 story points are not completed.

However, every issue regarding that particular release/fixversion has the status closed. The issues are closed in the respective sprint and the fixversion has been released.

Could anybody help me to figure out why there are 2 story points left or tell me where to find the issues. 

[Nic Brough -Adaptavist-]

Are all your issues (and their sub-tasks if they have any) in the last column on the board when you end the sprint?

[Lander Albrecht]

When I execute en JQL query to list all issues related to that specific version everything is closed (=last column)

[Lander Albrecht]

[Nic Brough -Adaptavist-]

That graph tells us nothing.  What does your board say is in the last column?  More importantly, what does your board say is NOT in the last column, and what is the board config?  (Does it map every possible status for the board filter?)

[Lander Albrecht]

The strange part is that other versions are working fine.

This is the current sprint:

This is the spring where the release should've finished:

[Nic Brough -Adaptavist-]

I'm sorry, but if you want help with this, you're going to need to show us the data in full.

[Adam Turner]

@Nic Brough -Adaptavist- I am encountering something similar.  We have a Release: 2.1.  The release is closed as of yesterday.  All issues with fixVersion 2.1 are closed.  Yet the Release Burndown chart is showing the next sprint with 37 points to complete.  I cannot find any issues that are not complete with the release version that we are tracking.   

Any assistance would be greatly appreciated.

[Jenny Simpson]

@Lander Albrecht - were you able to figure this out? 

I am also running into this- all of the Jira items are "Closed", which means they are in the last column of the board, but there are 68 story points remaining. All other Release Reports (Release page, Version Report) show all Jira items in this release as completed.