CAn't Update licence

[DoolerUG]

I just bought a new Licence and tried to activete ist, but it doasn't work. I got the message, that the Licence doasn't match (I use "Jira Software (Server) 10 Users: Starter License"). I upgraded it over https://my.atlassian.com but the licence key is not accepted.

[Nic Brough -Adaptavist- · Accepted solution]

It looks like you have pasted the new key into the licence box for Jira Core, not Software.  ?Could you try the Jira Software area instead.

[DoolerUG]

Thanks for your reply. I missed the "JIRA Software is licensed but not installed -> Install now" Button (which made ne sense to me). After "install" I was able to edit the Field for Licences (bevor I could only delete it)

[Nic Brough -Adaptavist-]

Ahh, yes, I do that almost every time as well!

[JIRAfied]

@Nic Brough -Adaptavist- 

I know it's a late repeat, but can you please help as always :)

It is a similar scenario, except I don't see install, I see download. I am using a Data Center version, and I don't see an "edit pencil" beside the licence.

Thanks in advance.