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CSV Import into JS project

Dorothy Callahan
Contributor
January 19, 2024

Good morning,

I get the below errors when attempting to import CSV file to JS project.

2024-01-19 09_37_53-import summary field error 20240119.png

I changed the actual Issue Summary value to "Summary" for the purpose of testing import.

1 answer

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Asha Goyal
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January 19, 2024

Hello @Dorothy Callahan 

Are you trying to update existing issues or creating the new one?

Thanks

Dorothy Callahan
Contributor
January 19, 2024

create new ones

Dorothy Callahan
Contributor
January 29, 2024

Hi, 

Any thoughts?

Dorothy Callahan
Contributor
January 30, 2024

In case this makes a difference, this exel spreadsheet was exported from Smartsheet however I did save as CSV UT-8 (Comma delimited) (*.csv)

Dorothy Callahan
Contributor
January 30, 2024

Import excel to Jira summary issue 20240130.png

This is from importing csv delimited file.

I may have to open support ticket as a bug I guess.

Asha Goyal
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January 30, 2024

Hello @Dorothy Callahan 

Sorry to miss this. Could you please share the csv which you are using to import the issues. 

Thanks

Dorothy Callahan
Contributor
February 1, 2024

Hi, 

We have saved smartsheet export to excel as CSV (Comma delimited) (*csv) and CSV UTF-8 (Comma delimited) (*csv).

Asha Goyal
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 1, 2024

Hello @Dorothy Callahan 

Just wanted to check what all fields are you using in csv to import. If possible please share just sample of 1-2 record (make sure sensitive information is not shared) and I will check what is wrong here.

Thanks

Dorothy Callahan
Contributor
February 2, 2024

Sorry.  Below is picture.  If you are looking for attachment, I'll need to know how to do that.

Test Excel to Jira import_Atlassian Community.png

Dorothy Callahan
Contributor
February 7, 2024

Hi,

If you are looking for the actual CSV file, you'll need to let me know how to attach.

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