Can I create a ticket in closed state?

[Pri]

Can I create and close a ticket with a single click? Like a new button as in the picture? 

[Trudy Claspill · Accepted solution]

I don't think you can add a new button like that, but you could

1. Add a custom checkbox field to your issue that you checked when you wanted to immediately close a ticket.

2. Create an Automation rule triggered by issue creation to look for that box and close the issue if it is checked.

[Pri]

Thank you @Trudy Claspill! I was able to create a custom field for the screen. This solves my issue for now.