Can I create an app that changes the Detail of issue in backlog?

[Josef Širůčka]

Hello, 

I want to create an app that changes this detail a bit - is this even possible somehow?

[Jack Brickey]

Hi @Josef Širůčka , you have not provided much detail here, so it's hard to say definitively. However, you absolutely can create an app using the published APIs to update any issue's details. 

[Josef Širůčka]

I want to create Jira APP that will change that detail.

First, I would like to insert my "Badge" in that issue detail, e.g. under the issue title.

On the other side, I cannot provide more details as my question is straightforward - is this even possible? 

If yes, then I would like to know - which component should I use or which module should I use in atlassian-connect.json? 

Is this more clear? I need to go step-by-step :) 

[Nic Brough -Adaptavist-]

No, repeating the question with hardly any more detail does not help us.

What's a "badge"?  Is it an issue field?  If it is, then you can already customise the fields shown in backlogs (unless it's a certain type of project).

[Josef Širůčka]

OK, in more detail.

I have an API backend which I call: e.g., https://mydomain.com/api/getProductInfo?issueKey=ISSUEKEY-1

This endpoint will return additional information from our systems.

Now I want to show this information in the backlog card.

I am familiar with such a configuration that I can add it by native feature via a custom field, but not in this case.

So I need to create an application that will put the information from the API response into the backlog detail

In an ideal case as, a badge like this:

I don't want to use any built-in features of Jira; I just need to know if and possibly how to create an application for this custom feature.

Thanks for helping to be more descriptive :)

[Jack Brickey]

ok so I now understand what you mean by badge, basically you want something like how an Epic is displayed on a card in the backlog. First you are going to have to associate your data, e.g. "user informed" in your example, with a field. Then you need to add that field onto the card layout. This will allow you to display the data that your app updates the field with. You could use a custom build for this or an existing film such as labels. Now, the one caveat here is that I am unaware of any way to display this as a "Badge" per your requirements. @Nic Brough -Adaptavist- any solution for this?

[Nic Brough -Adaptavist-]

Custom fields don't have that formatting.  There are a couple of apps that provide fields that do, but they're specific to the apps, they're not user custom fields.

Best you can do is add a custom field which is a select list and and add it as a column to the backlog.  You'll see it in plain text.

[Josef Širůčka]

Yes, And I want to create my own Application because I know that native functions are not enough for our goal.

So my question is - can I create an app with access to that component in the backlog via modules (or anything like that) ? (https://developer.atlassian.com/cloud/jira/software/about-jira-modules/)

[Nic Brough -Adaptavist-]

Cloud apps do not allow you to get into the core code in Jira - there's no way to mess with the layout of backlogs.

The best you could do is adding a formatted field app, but I'm not even sure the backlog would display anything like that.

[Josef Širůčka]

I see; I thought I could create an app to extend this functionality. 

For example, this tutorial adds a new dropdown button to the board:

https://developer.atlassian.com/cloud/jira/software/adding-a-dropdown-to-an-agile-board/

.. so I could add something to the backlog too.

[Nic Brough -Adaptavist-]

Adding buttons is not the same as modifying the layout and field displays.

[Josef Širůčka]

So I can add a button to that list in the backlog? If yes, if I can add button - why I cannot add anything else? 

[Nic Brough -Adaptavist-]

Because buttons are added to the UI, not the data being displayed by the backlog.  Totally different things.