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Can I create an outlook form to be used for emailing issues to Jira?

Nancy Boyette May 2, 2018

We use Jira Cloud. I would like to set up an outlook form that is used when people in our organization create issues via email. I want to use a form to ensure the user provides the information we need. Is this possible?

 

Thanks.

1 answer

0 votes
Manon Soubies-Camy
Community Champion
May 3, 2018

Hello Nancy,

You can't do this natively but you can use JEMH to map email content to custom fields.

Hope this helps,

- Manon

Mike Harrison
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 3, 2018

If you do decide to give JEMH Cloud a try, its Regexp Field Processor may be useful to you depending on your email content formatting.

Nancy Boyette May 3, 2018

Thank you both. I'll look into it. 

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