Can I edit the Priority Field to remove values?

[Laura Bowers]

Currently our Team-Managed project has the following default Priority fields

• Expedite
• Critical 
• High 
• Medium
• Low
• Lowest
• Normal

I'd like to change this to remove some fields and reorder one:

• Critical
• High
• Normal
• Low
• Lowest

And I would like Normal to be the default value for new issues that are created.

I can't seem to edit this myself and would like some help to know how it should be done.

[Trudy Claspill]

Hello @Laura Bowers 

Is your Team Managed project using the System field named "Priority" or using a custom field named "Priority"?

If you navigate to Project Settings > Work Types, select a work type that includes the Priority field, expand the Priority field do you see a list of the available values with the option to edit them? Or do you see this?

If you see the above then you are using the System field named "Priority".

The method to customize the Priority values available in your project in that case is to create a Priority Scheme and associate that to your project. Refer to:

https://support.atlassian.com/jira-cloud-administration/docs/manage-priority-schemes/

[Laura Bowers]

I can see the fields and see now how to set Normal to the default, but not how to remove the fields we don't want to use anymore.

[Trudy Claspill]

So, you see something like the image I showed above?

In that case you would need to follow the instructions I provided about using a Priority Scheme.

[Mikael Sandberg]

Yes, but you need to have Jira admin permissions to do it. And it is done by setting up a new permission scheme that includes the priorities that you want and associate that scheme with your team-managed project. 

In the below example the JSW project is a team-managed project.