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Can I email or mention in anon jira user?

Gabi Nir September 11, 2020

Hi

as i want to build a way for everyone in my organization to be able to understand how are we handling their issue in the engineering, I want to be able to add them to a comment even though they are not a jira user and that it would be sent to them as an email or any other way..

Thanks

 

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Jack Brickey
Community Champion
September 11, 2020

this is not possible. the mentions are restricted to not only Jira users but also only Jira users that have permissions in the specific project where they are being mentioned.

Michael March
Contributor
September 13, 2020

Email This Issue app for server or cloud sort-of allows this. You can't do a 'mention' but you can email an issue to people who are not licensed Jira users. 

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