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Can I start order issue keys from number 1 after deleting last issues?

Mariam Hovhannisyan
Contributor
September 28, 2021

I import 200 wrong issues. I deleted these 200 issues (SJT-1, SJT-2, SJT-3,....,SJT-200) then I want to import new issues from number 1 issue key(e.g. SJT-1, SJT-2,...), but I can not do this.


So can I change issue keys or I must create a new project?


Thanks in advance for your help

1 answer

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Answer accepted
Max Foerster - K15t
Community Champion
September 28, 2021

Hey @Mariam Hovhannisyan , you will not be able to reset the counter in that project. So you will have to start with a new project. I haven't tried deleting the old project and issue data completely and recreating it on Cloud lately but I think that should do the trick.
Best, Max

Mariam Hovhannisyan
Contributor
September 28, 2021

Dear Max, thank you so much.

Max Foerster - K15t
Community Champion
September 28, 2021

You're welcome! Could you please keep us posted about your success with finding a workaround and consider accepting the answer at some point? Because that question is common in the community and it never gets old, so it's nice if other community members at least see that it has been resolved (or found a workaround). 😁🤘🏼

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Mariam Hovhannisyan
Contributor
September 29, 2021

I had to start a new project. Fortunately, I have old workflows, screens etc. and I haven't to create these again. 🤘🏼

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Max Foerster - K15t
Community Champion
September 29, 2021

Yes, perfect! :D Happy to hear.

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Mariam Hovhannisyan
Contributor
October 4, 2021

Dear Max,  I try to import issues from System.
In this way I can change the issue keys.

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