Can I still receive email notifications for my own activity?

[Matthew Nagel]

I am a Jira Software Cloud user and until recently there was a setting to see my own activity. We use this option to include the changes in our primary ticketing system (Jira) into the legacy system. 

The personal notification options screen was recently refactored but I cannot find this setting anymore. Am I missing something? Or if it was a change, was it an oversight or has the feature been removed?

[Matthew Nagel · Accepted solution]

There is a new Community article about this so it is an intended change:

https://community.atlassian.com/t5/Jira-Software-articles/Take-control-of-your-inbox-with-new-ways-to-manage-Jira/ba-p/2637342#:~:text=Previously%20you%20were%20able%20to%20configure%20your%20settings%20to%20be%20notified%20about%20your%20own%20changes.%20As%20part%20of%20our%20simplification%2C%20we%E2%80%99ve%20removed%20this%20functionality. 

And a "feature request" to restore the functionality

https://jira.atlassian.com/browse/JRACLOUD-83260 

It's a bit frustrating getting the rug pulled out i.e. removing features without notice (and without a workaround/alternative for paying customers using the feature for 10+ years), then treating concerns as if they are a new enhancement request.

[Christopher Maxwell]

@Matthew Nagel Thanks for sharing the update and then marking this as answered.

Hmmmmmmm.... removing a feature and then putting up a new feature request to gather interest to add it back in. LOL. Might not be the first time. I'm not sure it'll help you out much, but I voted for it.

[John Funk]

Hey @Matthew Nagel 

You should open a support ticket with Atlassian to find out what is going on. I see the same thing you do. Please post back here with the resolution. 

https://support.atlassian.com/contact/#/

[Christopher Maxwell]

@Matthew Nagel I'm still seeing the option "you make changes to the issue".

Check URL:

https://[your URL].atlassian.net/jira/settings/personal/general

Personal settings->general (it's not in the notification setting/alerts section).

[Matthew Nagel]

For me that page now looks different:

Note the "Email notification format" control is now on the "Projects and Issues" page.

[Christopher Maxwell]

I suspect the issue here is that I'm using Jira (Jira Core, three arrows pointing up to the right) and you're using Jira Software (diamond style logo).

Jira Software personal notification settings:  https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/

[Matthew Nagel]

Perhaps, but until not long ago (weeks?) I saw the exact same settings as you.

[Christopher Maxwell]

And you're an admin? (although admin permissions or not shouldn't change personal notification page)

And I assume no migrations to project?

[Matthew Nagel]

Yes I am an admin - no changes on our side.

Most likely related to one of the above recent changes on the Atlassian side.

I can sort of understand that the previous checkbox control labelled "you make changes to the issue" doesn't visually fit the more granular per event personal notification controls they've added. 

I'm just keen to know whether the missing control is being reworked to fit the new page or whether the feature of notifications for 'self activity' is gone for good (which will mean I have to makes changes to a legacy process which I'd rather avoid working on).