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Can I use Bugzilla Import Wizard to sync everyday bugs with Jira?

Zenek Szuwara June 18, 2018

I have read this document:

https://confluence.atlassian.com/adminjiraserver073/importing-data-from-bugzilla-861253706.html

but I'm not sure if I can use this methid to sync my Bugzilla Bugs with Jira everyday. As far as I understand this tool is for whole database migration, but maybe I've got it wrong.

1 answer

0 votes
Jack Brickey
Community Champion
June 18, 2018

The import is intended as a migration tool where you plan to move away from bugzilla. It sounds like you plan to continue to use bugzilla along with introducing Jira? Unsure why that would be the case. However, my confusion aside, you can certainly import issues into an existing project using a ‘daily CSV file’.

Zenek Szuwara June 18, 2018

Thank you for the reply.

I have situation that I need to sync my supplier bugs with our Jira. We work with jira, but we just want to have full information about our supllyer bugs in Jira and they use Bugzilla.

I need to check closer CSV files, cause I thought that in Bugzilla in can be used only for some statistics about bugs, not to copy full bugs from one system to another.

Jack Brickey
Community Champion
June 19, 2018

Do you get an email for each bug from supplier? If so why not use an email handler to create the issue in Jira?

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