Can i set a time limit/timer on issues, that notifies the assignee when the time runs out?

[Jyot Dawar]

A timer of some sorts to remind assignee to do the assigned work within the time limit

[Deleted user · Accepted solution]

Hi @Jyot Dawar

You can set due dates on issues and use issue filter subscriptions to achieve for the feature.

For example, unfinished issues that are due between today and tomorrow, you'd make this shared filter (don't forget to complete the JQL with the project you want to search in):

assignee = resolution = empty AND currentUser() AND due =< 1d

and then subscribe a group (the group that also has access to the project) to the filter.

More info about filter subscriptions can be found the page "Receiving Search Results via Email"

Kind regards
Jorden

[Jyot Dawar]

Thanks for the help Jorden. I will try this out.

[Deleted user]

You're welcome!

My JQL has seemed to have jumped a little. It should be:

assignee = currentUser() AND resolution = empty AND due =< 1d

[Jyot Dawar]

@[deleted] i'm having problems when entering the query

[Deleted user]

Hi @Jyot Dawar 

Your apostrophes around =<1d should be removed. 

Kind Regards
Jorden

[Jyot Dawar]

Hi @[deleted],

It still doesn't work

[Deleted user]

Hi @Jyot Dawar

Can you copy this exactly and paste it into your advanced search:

assignee = currentUser() AND resolution = empty AND due =< 1d

 If it still gives an error, could you post a screenshot as well? Please do an exact copy paste, don't apply any other punctuation marks.

Kind regards
Jorden

[Jyot Dawar]

[Jyot Dawar]

Dear @[deleted]

Is it possible to use the created date more than 1 day instead of due as some project's work is logged not. Thank you.

Looking forward to you reply.

Best Regards,

Jyot

[Deleted user]

Hi @Jyot Dawar 

First of all, my bad on the JQL! You should type <= instead of =< after the second AND.

Created date is always equal to the date that the issue was created. It won't be of much help if you need to get due dates. However, if you just need a reminder that they have issues to work on, you can use start date yes.

Kind regards
Jorden

[Jyot Dawar]

Hi @[deleted] 

Thanks, that worked. And yes i would just like a reminder, i tried inputting created, createddate, updated, updateddate => 1d. But it doesn't show issues that are 1 day older issues or updated for more than 1 day. Not sure what i wrote wrong.

Looking forward to your reply.

Best Regards,

Jyot

[Deleted user]

With the current JQL you sent, you're asking for issue where the updated date is bigger (further away) than or equal one day from now.

This JQL query should give you the issues that haven't been updated in the last day:

project ="Finance to CS" and assignee = currentUser() AND resolution = empty AND updated <= -1d

If I'm well awake and my brain doesn't let me down, this one should give you the issues where the update date is less then 1 day before now. Or in more human words it wasn't updated anymore since yesterday.

Hope this works!

Kind regards
Jorden

[Jyot Dawar]

Thanks a ton @[deleted]. That worked!

[Deleted user]

Great to hear!

Have a nice day! :)