Can i set up SLA on JIRA software and without plugins?

[Jyot Dawar]

i have trying to use this JQL query (assignee = currentUser() AND resolution = empty AND due <= -1d) but it doesn't seem to be working. Any help will be much appreciated.

[Alexey Matveev · Accepted solution]

Hello,

Try like this:

assignee = currentUser() AND resolution is empty AND due <= -1d

[Jyot Dawar]

how do i need to configure the fields when creating an issue? as of now its not showing any issues although i have issue assigned to me that has 3h remaining. Thank you @Alexey Matveev for helping out

[Alexey Matveev]

Your query should select all issues, which were due 1 day ago. Due is the Due Date field

[Jyot Dawar]

Thanks @Alexey Matveev. One more thing, do i need to write anything in the brackets of current user? 

I assigned myself a task to test out the query you gave but it when i searched using the query it didn't come up nor did it come when i put username instead of "currentUser ()".

Only after i removed assignee so that it just remained "resolution is empty AND due <= -1d" did it show results. Thank again.

[Alexey Matveev]

You do not need to put something in brackets. You just write like this:

assignee = currentUser()

[Jyot Dawar]

Alright, got it. Thank you so much @Alexey Matveev.

[Alexey Matveev]

You are most welcome!