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Can my customers see the project plan on Jira Software?

Brendan Gray August 23, 2021

Is it possible for my customers to see our project plan on Jira without them being on Jira? I want to know if there is a way for them to view the project without making them users that we need to pay for? Is there a feature for this?

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BB8 Troopers August 23, 2021

You would have to enable Anonymous access and allow Browse Project permission to 'Anyone'. 

See Allow anonymous access to projects | Atlassian Support

Before you do this, make sure that none of your other projects has given any permissions to 'Anyone' to prevent that you show more data to your customers than intended! 

Brendan Gray August 24, 2021

Thank you

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Daniel Ebers
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August 28, 2021

Hi @Brendan Gray

adding to the great advise of BB8 - please keep in mind that the "Free" plan (which you seem to be using according to Community tags) does not allow anonymous access.

In case it is a hard requirement you would need up upgrade to a paid plan.

Regards,
Daniel

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