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Can't access JIRA standalone localhost:8080

Alex Wade July 26, 2017

I recently installed the JIRA standalone product for my mac, and have been trying to access the ui through localhost:8080 to no avail. it just cant access it no matter what i try. thanks for any help

this is the output:

            [jira symbol here]     

Detecting JVM PermGen support...

PermGen switch is supported. Setting to 384m

 

If you encounter issues starting or stopping JIRA, please see the Troubleshooting guide at http://confluence.atlassian.com/display/JIRA/Installation+Troubleshooting+Guide

 

 

Server startup logs are located in /opt/atlassian-jira-6.4.14-standalone/logs/catalina.out

Using CATALINA_BASE:   /opt/atlassian-jira-6.4.14-standalone

Using CATALINA_HOME:   /opt/atlassian-jira-6.4.14-standalone

Using CATALINA_TMPDIR: /opt/atlassian-jira-6.4.14-standalone/temp

Using JRE_HOME:        /Library/Java/JavaVirtualMachines/jdk1.8.0_141.jdk/Contents/Home

Using CLASSPATH:       /opt/atlassian-jira-6.4.14-standalone/bin/bootstrap.jar:/opt/atlassian-jira-6.4.14-standalone/bin/tomcat-juli.jar

Using CATALINA_PID:    /opt/atlassian-jira-6.4.14-standalone/work/catalina.pid

Tomcat started.

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Nic Brough -Adaptavist-
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July 26, 2017

What do you get when you visit localhost:8080, and what do the JIRA logs say is going wrong?  (Look in jira-home/logs)

Alex Wade July 26, 2017

i get a local host page cannot be found. as for jira logs, there are none. these are the logs that are present:

access_log.2017-07-26

catalina.out

localhost.2017-07-26.log

catalina.2017-07-26.log

host-manager.2017-07-26.log

manager.2017-07-26.log

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Nic Brough -Adaptavist-
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July 26, 2017

If there are no application logs in <jira home>/logs, then the application is not even starting within Tomcat.

Read the catalina.out to find out why.

Alex Wade July 26, 2017

ah i think i didnt set a home. but i just set jira.home = /opt/jira-home (new empty folder) in jira-config.properties and it still registers that i have no jira.home. am i doing this right?

Nic Brough -Adaptavist-
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July 26, 2017

The jira-config.properties file has to live in, um, jira-home (and hence it can't define the jira home)

Try <jira-install>/atlassian-jira/WEB-INF/classes/jira-application.properties

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Alex Wade July 26, 2017

Success!!! thank you !!

Steve H
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April 24, 2020

For me, I had jira home set, but not JRE_HOME env. variable.  Once i set that, my instance started right up.

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