Can't change the priority

[Sam Nikou]

Would like to change the default priority from critical to minor, the edit button is missing.

[Max Foerster - K15t]

Hi Sam,

as @Adrián Plaza [DEISER] and @Moses Thomas already said, you won't be able to edit the priority inline on the issue view as long the Priority field is not present on the screen associated with the Edit operation in the project. Reach out to an administrator to fix that for you :) Best, Max

[Sam Nikou]

Thank yo all - I've reached out to the administrator.

[Moses Thomas]

@Max Foerster - K15tOfcourse

[Jimmy Seddon]

Thank you! I just encountered this problem myself, and thought permissions were the root cause this saved me hours of of following a red herring.

[Adrián Plaza [DEISER]]

Hi @Sam Nikou,

Welcome to this community :)

You need to add the field "priority" on the edit-screen, you can find more information here: https://confluence.atlassian.com/jirakb/users-unable-to-edit-field-due-to-screen-configuration-317950638.html

Cheers,

Adrián.

[Joe Pitt]

I believe you also need 'schedule' permission to change priority

[Max Foerster - K15t]

Hi Joe,

nope, it is not. Schedule Issues permission is crucial for setting the due date and ranking issues, not for setting the priority. 

[Sam Nikou]

There is no edit icon to the right of the priority and when clicking edit i don't see the label,

[Moses Thomas]

@Sam Nikouso make sure  priority  field is on the  edit screen  if it doesn't  help  try with   edit in other web  browser  and see the out come.

[Kunal Kamble]

Thanks @Moses Thomas  this worked for me. I Guess you need to be Admin for the Board or Project.

[Moses Thomas]

@Sam NikouWhat happens  when  you  click  edit ?  are you able to  change priority ?