Can't connect to Jira using existing URL after upgrade to 9.1.

[Joe Zaynor]

We've upgraded Jira to 9.1 in our test instance before doing so in production, and now we're no longer able to connect to the test environment using the existing URLs - either from a local machine or from directly on the server.  They only way we can connect is on the server using http://localhost:8080/.

[Bastian Stehmann]

Hi @Joe Zaynor ,

So if you can reach it via localhost its up and running.

Did you take over all changes in the server.xml file located in jirainstall/conf ?

There is the port configured and if you are behind a proxy or not.

[Joe Zaynor]

Yes, to the server.xml file.

No changes have been made to the server setup or firewalls.  The only change was upgrading from 8.22 to 9.1.

[Bastian Stehmann]

Did you restart Jira after making the changes to server,xml? Does your firewall or reverse proxy expect jira to run on port 8080?