Can't create subtasks with global permission - Solved

[Ian Balas]

Hey guys,

I'm new to JIRA.

I'm working on a sandbox version of a marketing project management and am now converting their specified job criteria into "issues" on here.

For the smaller components of the indicated work they have to do, I want to create "sub-tasks". I have the needed permissions to add subtasks, but when I click on "More"  option for the desired parent issue, there's no "create subtask" option.

What am I doing wrong?

[Alexey Matveev · Accepted solution]

Hello,

It means that no sub-task issue type is defined in the project issue type scheme. You should add a sub-task issue type to the project issue type scheme.

https://confluence.atlassian.com/adminjiracloud/adding-editing-and-deleting-an-issue-type-scheme-844500754.html

[Ian Balas]

Okay,

When I try to add the sub-task issue type to the default issue type scheme, I know I have to associate it with my project so that the changes will actually take place. But when I press "Associate", my project doesn't show up. All I get is a message saying, "No projects available to be associated with scheme Test Issue Type Scheme.", which doesn't make sense because there is a project on file.

[Alexey Matveev]

Could you do it another way. Go to your project. Open project settings -> issue types and try to change the current issue type scheme to the created by you issue type scheme.

[Ian Balas]

[Ian Balas]

This is where I'm at now. Would I just add the issue type manually? (Where it indicates "  + Add issue type")

Or am I still missing something?

[Alexey Matveev]

I see. It is an Agility project. You can not change the issue type scheme for this project. There are no sub-tasks for this project. You can read it here:

https://community.atlassian.com/t5/Agility-articles/Everything-you-want-to-know-about-next-gen-projects-in-Jira/ba-p/894773

[Ian Balas]

Right, I see now. So I guess I would have to use a different template if I want to use a custom issue type scheme? Like Scrum or Kanban?

[Alexey Matveev]

That is right.

[Ian Balas]

Thanks for the help, Alexey. Much appreciated

[Alexey Matveev]

You are welcome! If you feel like I answered your question, kindly mark my answer as accepted.