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Can't delete a png image that is uploaded

Valeria Flores August 1, 2023

I can't seem to delete a png file that i've attached to the description section on the board I created. Every time i hover my mouse it doesn't show an option to delete it. If anyone can help I would greatly appreciate it.

1 answer

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Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 2, 2023

Hi @Valeria Flores Welcome to the Atlassian community.

Can you please share a screenshot of the page where you have uploaded the image?

Valeria Flores August 3, 2023

Screen Shot 2023-08-03 at 10.20.18 AM.pngThe full image is uploaded in the description box but then it attached the png files which i want to get rid of

Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 3, 2023

@Valeria Flores Got it!! You need to edit the description and need to remove the image from within the description field itself.

Valeria Flores August 3, 2023

Im trying to do that in the description field but i'm not seeing an option to delete it

Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 3, 2023

You should CUT the content of the description field, PASTE in some text editor, and try to figure out the image from there.

Also, to be sure that the image belongs to the description, hover the cursor on the eye icon on the image. It will show you the location where the image was uploaded.

Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 8, 2023

Also, you might be missing the Delete all attachments and Delete own attachments in your project.

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