Can't find create new user(s) in User Management

[Robin Andersson]

Hi all,

As part of the JIRA 101 (Getting started with JIRA core: https://confluence.atlassian.com/jiracoreserver072/getting-started-with-jira-core-829092438.html) I have now successfully created my own project there and done some fiddling with my board, issuetypes etc..

But the step where I am supposed to create new users, I just can't find this option. I am able to find how to create groups and invite users via User Management, but to actually create a new user with username and all additional information isn't visible anywhere...

Under "User Management" > Users > I can only see "Invite users" and "Export users"

Is this something that someone has been experiencing and would/could point me in the right direction here? :)

All the best,

CJ

[Robin Andersson]

Hi again,

Could this be related to that I have to verify the domains for this project? This hasn't been done...

All the best,

CJ

[Simi S]

Hi @Robin Andersson it sounds like you might be using Jira Core in Cloud, but the link you posted is for our Server product (hosted on premises), which might be why you're having trouble following the documentation? 

The guide for Jira Core Cloud covers how the 'Invite users' option you see works: https://confluence.atlassian.com/get-started-with-jira-core/add-new-users-917965387.html