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Can't install apps from Marketplace

Asker Thalidzhokov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 1, 2020

Every time when I try to install apps they are added to User-installed apps and after 5 minutes they disappear from that list.

When check app log I can see that it installed and deleted right after few minutes.  

Any ideas how to fix it?

Снимок экрана 2020-02-01 в 11.44.22.png

3 answers

1 vote
dzianis_aleksiayonak May 21, 2020

The same issue

0 votes
adshaffer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 17, 2020

I am having the same issue today. Our card is not expired.

0 votes
chinwah_chong
Contributor
June 23, 2020

Same issue, any resolution?

dzianis_aleksiayonak June 23, 2020

You need to have valid payment method in your account

chinwah_chong
Contributor
June 23, 2020

tq, but what does that mean? it worked fine until today, it happen today only...

dzianis_aleksiayonak June 23, 2020

Maybe you card has expired?

chinwah_chong
Contributor
June 23, 2020

Subscription expired when click on manage subscription. If Jira can show me the subscription expired message when i try to install new apps, will be better.

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