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Can't see worklogs of developers in tempo timesheet for next-gen project

Denis Sakharov August 11, 2021

Hi, everyone!


I can't see worklogs of my developers in next gen project despite the fact that i added these permissions in Project settings -> Access section

 

should I configure something else?jira.png

 

 

 

1 answer

0 votes
Susanne Götz _Tempo_
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August 11, 2021

Hi @Denis Sakharov 

Can you please confirm that you are a member of this "Time Tracking role" you have created for the project. If not, can you please add yourself to this role. 

In case you are a member of this role and you can not view the worklogs of other users who are logging time on issues of this project, can you please create a ticket in our Tempo Support system, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this problem.

Best regards,
Susanne Götz
Tempo team 

Denis Sakharov August 11, 2021

Thanks @Susanne Götz _Tempo_ 

I was in this role but it took sometime untill the permission updated

so now it's working fine

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