Hi all,
I want to select projects and boards for scope of my plan.
when I Click on Issue Source then at the right side, it Buffers only and shows nothing(Boards, Project...)
can you please help, how can I see options after clicking on Issue Source?
Thanks!
Hi @Sophia Smith,
You indicate to be on the free plan, but Advanced Roadmaps is part of the premium plan of Jira Cloud.
If you are effectively on a premium plan and you have correctly provided billing details (that would ensure your subscription is still valid), this should not happen. It may be a temporary glitch, but if the problem persists, it is best to reach out to Atlassian Support directly as they can diagnose the issue in your site.
Hope this helps!
Hi @Walter Buggenhout ,
Thanks for your reply. I have Adv. Roadmap Data center license. I can open other options in Plan setting but only Issue Sources is Buffering. Could it still be related to licensing?
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It just got even more confusing now, as you listed your question as cloud instead of Data Center 😅 | but since you indicate you have access to parts of the application, I would recommend to open a support ticket.
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If this is DC - is it happening for just yourself, or other users?
You could try reindexing your platform - which is a common solution for lots of problems! Or, it could be load-based?
Ste
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