Can we automate sending weekly report to mail that has number of issues created and in statuses

[MahanthPrudhvi]

Is it possible to automate that sends weekly report to mail which consists of total number of issues created, resolved, open and number of  issues in different statuses( Need in number i.e., Ex : Open = 18 , Closed = 5,  XYZ status = 16, Resolved = 20)

[Trudy Claspill]

Hello @MahanthPrudhvi 

Yes you can use an Automation Rule to automate the sending of an email. And in that Rule you can use the LookupIssues action to get a list of issues that match a JQL of you specification. You can get the count of issues in that list using the smart value {{lookupissues.size}} and you can include that smart value in an email. If you want to get multiple list values then you could do that by creating a variable to and setting it to the {{lookupissues.size}} value, then using that variable in your email.

[MahanthPrudhvi]

Hi @Trudy Claspill 

I have tried going through what you have mentioned but could not quiet get it, can you be more clear.

Thanks

Mahanth

[Trudy Claspill]

@MahanthPrudhvi 

What part are you having difficulty with?

Show us what you have so far in your Automation Rule.