Can you copy the resolution status to a custom text field type?

[Frank Merla]

The overall goal is to showcase the resolution type on advanced roadmap (Plans) but since that is not possible I would like to leverage a workaround to copy the resolution status to a text field so I can pull it into the view. 

The native resolution jira field is not an option to select in the "field to copy from value from" in the edit issue section when trying to copy from the trigger issue.  

[Mark Segall · Accepted solution]

Hi @Frank Merla - Yes you should be able to do this with automation:

• TRIGGER: Field Value Changed (Resolution)
• ACTION: Edit Issue (Your Custom Field)

  • {{issue.resolution}}

NOTE - You'll want to check Allow Rule Trigger if you have other automation that resolves issues.

[Frank Merla]

Thank you @Mark Segall! Do you happen to know if this would also work for a custom label field type? I'm toying with the notion of changing the custom field to a label type to allow for filtering in Plans/Advanced Roadmaps.

[Trudy Claspill]

It will. But note that if you want the text value (i.e. "Done) rather than the unique numeric ID of the Resolution value, then you need to use this smart value instead:

{{issue.resolution.name}}

[Frank Merla]

Understood, and I'm assuming I'd need to create the label ahead of time so it's available for selection, correct? 

[Trudy Claspill]

No, you would not.

Any user can create a new Label value simply by entering text into a Labels type field.

That is both a pro and con for Labels.

If you want to control the values that can be selected/entered you need to use a multi-selection list field instead.

[Frank Merla]

I just tested and passed successfully! Thank you @Mark Segall and @Trudy Claspill !!

[Frank Merla]

This field will only be used to mirror what's in the resolution state via this automation, so the label field will allow flexibility and less admin oversight. Thanks!

[Trudy Claspill]

Hello @Frank Merla 

You should be able to use Advanced Field Editing to put the value into your custom field.

You would need to find the smart value for the Resolution field.