Can you link to issues that are done in Jira

[Rosie]

I'm trying to link a new ticket to a ticket that was marked done a few months ago because they are related but when I go to the link issue menu it won't let me pull up that ticket. Are you not able to link a new issue to a done issue? 

[Jacob Vu · Accepted solution]

Hi @Rosie

You should be able to. If you know the issue name, you should be able to type it in and hit 'ok'. Even if it doesn't show up on a drop down list it'll still be added.

Jacob

[Rosie]

Thank you. Issues usually populate in the drop down list when I type in the name or issue board and number. It wasn't in this case so I assumed I couldn't add it. You are right though I was able to just type it in and add it manually. 

[Jacob Vu]

Hi @Rosie

That happens to me often too, not sure why but it'll still work if you type the issue name in and then hit okay.

Jacob

[Nic Brough -Adaptavist- · Accepted solution]

To link to an issue, you need two things:

• To be able to see the issue
• To be able to edit the issue

I suspect, because of your mention of "done issue", there might be a property on the "done" status for that project and issue-type that says "now the issue is done, we don't let you edit it any more".  Does the selection offer you other open issues in that project?