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Cannot create issue on epic

a.bondarchuk December 2, 2020

Hi there! I have a problem with creating issue on epic.
When I try to create issue inside on epic I got this error https://prnt.sc/vueft9 
"We couldn't create child issue. Check your connection, then give it another try". Do you have any advice? Im still able to create issue and just select Epic name, but this take more time. 

2 answers

1 accepted

1 vote
Answer accepted
Jack Brickey
Community Champion
December 2, 2020

Here is my advice:

  1. check another browser and if it fails there...
  2. report to Atlassian Support
a.bondarchuk December 2, 2020

Thank you for replay. I checked in another browsers and it return same error. 

1 vote
Daniel Ebers
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 6, 2020

Hi @a.bondarchuk

from your description and other reports the last days here on Community this matches with the following bug from my opinion:

https://jira.atlassian.com/browse/JRACLOUD-75648

Please double check if this assumption is true and if so, feel free to vote ("This affects my team") the linked bug.

Cheers,
Daniel

eleanor kerman
Contributor
May 1, 2021

HAVE THIS SAME PROBLEM

Like a.bondarchuk likes this
a.bondarchuk June 2, 2021

@eleanor kerman the better way it report this issue to Atlassian team. They are resolved that issue.

Kishan Sharma
Community Champion
February 2, 2022

@a.bondarchuk Can you please share the resolution provided by Atlassian for this issue? Thank you!

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