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Cannot install down-loaded OX Jira Cora application...

Paul Swann-Clark September 6, 2018

Hi

I'm a home user - my machine is an iMac. See spec below;

Model Name: iMac

  Model Identifier: iMac18,3

  Processor Name: Intel Core i7

  Processor Speed: 4,2 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 8 MB

  Memory: 32 GB

System Version: macOS 10.13.6 (17G65)

  Kernel Version: Darwin 17.7.0

  Boot Volume: Macintosh HD

I down loaded the OX version of Jira Core for local installation and unpacked the Tar.gz files.  This now just sits in my downloads location and I can see any way of executing a set-up on my iMac.  Your set-up notes suggest there should be an automatic set-up installer to configure the software into a location and other parameters. Can you please help me with the installation?

THANKS EVERYBODY WHO PROVIDED HELP - ATLASSIAN HAVE NOW REFUNDED MY LICENSE.

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 10, 2018

Hi, Paul!

I set up Jira regularly on my MacBook, so allow me to share with you my notes.

  1. I download the .tar.gz file as you said, and I extract it.
  2. I move the extracted folder to where I intend to store Jira.
  3. To set home directory, I edit atlassian-jira/WEB-INF/classes/jira-application.properties

  4. I uncomment-out jira.home line at the bottom by removing #.

  5. Change to desired Jira home. You can put anything for this, and it will create the folder. In my case, I s, e.g. jira.home = /Users/username/Documents/JiraHome
  6. You can also edit the port numbers and context path at this step as seen in the documentation. I prefer to use a terminal for this step. This is done within conf/server.xml.
  7. To start Jira, you'll find in the bin directory, a file called start-jira.sh. Example: sudo ./start-jira.sh from within that directory. it's sudo ./stop-jira.sh to stop it.

I hope that helps, but let me know if you get stuck.

Regards,

Shannon

Paul Swann-Clark September 10, 2018

Dear Shannon

So many thanks for responding. I got response from someone else yesterday who also explained a similar set-up as you.  I got it installed ok but then got an error because Jira wants java 8 and I am running 10.  By this point I lost the will to live and didn't want to start installing multiple versions of Java on the pc. This morning Atlassian refunded my costs and cancelled the licence.

Kind thanks again.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 10, 2018

Paul,

I'm sorry to hear that. If you decide to give it another go feel free to reach out and we can help.

Regards,

Shannon

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