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Cannot submit support request

Carlos Henriques
Contributor
November 15, 2021

Not sure where to report this, but I'm unable to submit a support ticket, I'm always getting this error when submitting:

 

Screen Shot 2021-11-15 at 14.46.00.png

I've been trying for some days always with the same result.

Hopefully, someone from Atlassian can see this and fix the issue.

 

Thank you.

2 answers

1 accepted

1 vote
Answer accepted
Kishan Sharma
Community Champion
November 15, 2021

Hi @Carlos Henriques 

Have you tried clearing your browsers cache ? to see if that helps.
Are you experiencing the same behavior on other browsers ?

Carlos Henriques
Contributor
November 16, 2021

Hi Kishan,

 

Clearing the browser cache solved the issue. 

Thank you.

Like # people like this
Kishan Sharma
Community Champion
November 16, 2021

Great it worked @Carlos Henriques:-)

Like John Funk likes this
0 votes
John Funk
Community Champion
November 15, 2021

Hey Carlos - what is the URL you are using to access support? 

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